If further assistance is needed, SymDiag lowers customer effort and increases support efficiency by providing automated data gathering and support case submission.It checks hard drives, removable media, and email attachments for known computer viruses and removes any that it finds, including macro viruses.It also monitor yours computer and notify you of any infection attempts.
Symantec Software Update The VirusThat is, the School or Center will control, monitor, and update the virus updates on your machine from their network server.
Faculty and staff should speak with their Local Support Provider (LSP) to determine how their virus updates will be managed. The software available from this page is configured so that virus update files are managed directly from Symantecs web site. With the exception of faculty and staff, this configuration should suffice for most users. Windows users must also remove earlier versions of Symantec AntiVirus or Symantec Endpoint Protection, before installing the current version of Symantec Endpoint Protection. Symantec Software Download Using YourStep 2 - Download antivirus software Symantecs antivirus products are available for download using your PennKey and password. Before the software will download to your machine, you will need to agree to the licensing agreement. Open this directory, double-click the installation file, and follow the on-screen instructions accepting the defaults. Symantec Software .Exe To TheNote: Internet Explorer users may need to append.exe to the filename after downloading Symantec Endpoint Protection to the desktop. Step 3 - Update now If you installed the software as instructed in step 2, it should have automatically run LiveUpdate to get the latest virus update files. Step 4 - Scan your computer for viruses Symantec Endpoint Protections realtime autoprotection has been enabled to check for viruses daily. Step 5 - Keep your antivirus definitions up-to-date In case of a virus emergency, youll want to run LiveUpdate manually to get the latest virus protection and to keep your virus definitions up-to-date. Double-click the installer icon and follow the on-screen instructions accepting the defaults. Step 4 - Scan your computer for viruses The antivirus software has been configured to automatically scan your computer to keep it free from viruses. Consult additional instructions to learn how to scan your computer for viruses, keep your antivirus definitions current, and delete viruses from Quarantine. To obtain the most current version of the SEP client for Linux, contact ISC Client Care at 215.898.1000, or email helpisc.upenn.edu. SymDiag is designed to provide self-help support for Symantec product technical issues, zero day threat analysis, best practice recommendations and proactive services to customers.
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